This Shipping & Delivery Policy explains how House of Boom Ltd handles the delivery of products purchased through our website or official ordering platforms.
How It Works
Coverage & Processing
01
Delivery Coverage
House of Boom Ltd offers both local and international delivery services.
Orders can be shipped within Nigeria and to selected international destinations through trusted logistics partners.
02
Processing Time
Customers will be informed once their order is ready for dispatch.
- Custom-made garments require production time before dispatch.
- Ready-to-wear items are shipped based on availability.
- Processing time varies depending on design complexity and order volume.
Delivery Timelines
How Long Will It Take?
3–7
Working Days
Within Nigeria
After your order is dispatched from our facility to your door across Nigeria.
7–14
Working Days
International
Worldwide delivery via trusted partners. Customs clearance times may vary by country.
Delivery timelines are estimates and may vary depending on location and logistics conditions.
- Within Nigeria: typically 3 to 7 working days after dispatch.
- Outside Nigeria (International): typically 7 to 14 working days after dispatch.
House of Boom Ltd will make reasonable efforts to meet these timelines but does not guarantee exact delivery dates.
Worldwide
International Delivery
House of Boom Ltd provides international delivery services for customers outside Nigeria. All international orders are shipped through trusted logistics partners.
Delivery timeframes may vary depending on destination country, customs regulations, and courier availability.
Customers are responsible for any customs duties, taxes, or import charges imposed by their country.
House of Boom Ltd shall not be liable for delays caused by customs clearance, international shipping restrictions, or third-party logistics providers.
Before You Order
Fees & Address
05
Shipping Fees
Customers will be informed of applicable shipping costs before final order confirmation.
- Shipping fees are calculated based on location, weight, and delivery method.
- Express delivery (where available) may attract additional charges.
06
Delivery Address
Customers are responsible for providing accurate and complete delivery information.
House of Boom Ltd shall not be liable for delays or losses arising from incorrect or incomplete addresses provided by the customer.
Please Note
Important Notices
07
Failed Delivery
If delivery fails due to customer unavailability, the following applies:
- The courier may attempt redelivery where possible.
- If delivery cannot be completed, the item may be returned to House of Boom Ltd.
- A personalised additional charge will apply for re-delivery, depending on location and courier fees.
House of Boom Ltd shall not be responsible for delays resulting from failed delivery attempts caused by customer unavailability.
08
Risk & Liability
Once an order has been handed over to the courier, responsibility for the item transfers to the customer.
House of Boom Ltd is not liable for loss, damage, or delays caused by third-party logistics providers.
We’re Here to Help
Delivery Enquiries
For delivery enquiries or support, please contact House of Boom Ltd through our official communication channels.